Shipping Info
Welcome to our store! Enjoy free shipping on orders over $75, and free local delivery. We’re small, illuminated, and growing — just like a flame — and we promise to treat every order with care.
Free shipping over $75
Every order over $75 ships free, anywhere in the US — our way of saying thanks for supporting a tiny business. Orders under $75 ship at a flat rate calculated at checkout.
Free local delivery
Live in Door County? We deliver locally for free — choose “Local Delivery” at checkout and we’ll bring the glow to your door. Prefer to swing by? Local pickup is available too — just choose “Pickup” at checkout.
Packed with care
Each candle is wrapped like a little present, by hand, so it arrives ready to light (or gift) the moment it lands on your doorstep. Recyclable/minimal materials whenever possible.
Good to know
Timing
Most orders are packaged and ready for shipping, local delivery, or pickup within 1-2 business days. Busy seasons may add a little extra time — we’ll keep you posted.
Need to change something?
Mistake in your address, special delivery notes, or a preferred time window — send us a note at info@dcjoycandleco.com and we’ll do our best to make it right.
Damaged on arrival?
So sorry. Contact us within 7 days with photos and order details; we’ll replace or refund.
Why we offer local options
Traditional shipping can be oddly costly even for nearby stops. To keep prices fair and delivery fast, we’re exploring local pickup and delivery while we build a better system.
Ready to fill your home?
Thanks for supporting Joy Candle Co. — your patience helps our little shop grow brighter. Questions about an order? Get in touch.
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